Health information that remains easy to find
PrescriptionMedication and treatment instructions
DiagnosticsLab and imaging reports
Visit summaryConsultation and encounter history
DischargeHospital discharge information
Personal Health Record
Personal Health Record application
A patient-facing record should make health information easier to find, understand and share across care settings—without taking control away from the individual.
A usable longitudinal record
Health records over time
Patients encounter different hospitals, laboratories, pharmacies and clinicians over time. The PHR should bring those records into a coherent patient-facing view while preserving provenance and controlled exchange.
Trust by design
Access and sharing controls
Trust is not created by adding a privacy statement at the end. Identity, consent, traceability and interoperability have to be reflected in the experience and the underlying architecture.
Identity
Records connect to the right person and care journey.
Consent
Sharing is purposeful, time-bound and revocable.
Traceability
Access and exchange leave a clear audit trail.
Interoperability
Structured information can move between connected systems.
Connected journey
Creating, viewing and sharing records
The product journey should be designed around what happens operationally across provider systems, identity, notification, access and consent.
Record created
A hospital, laboratory or connected provider creates a health record.
Record linked
The record is associated with the correct patient identity.
Patient notified
The individual can see that new information is available.
Record accessed
Health history is organised for simple patient-facing use.
Consent shared
The patient can authorise controlled access for continued care.
PHR works best when provider systems can exchange structured information.
Design for real users, not only data exchange.
Planning a PHR application?
Start with the user journey, provider ecosystem, consent model and interoperability needs.